Assessment Solutions

We provide our clients with assessment systems and tools to dramatically improve the caliber of employees and executives hired, internally promoted, and retained at a reasonable cost and with very rapid responsiveness.

All of our assessments are Internet based and provide immediate assessment result reporting by Email, in multiple languages.

Organizational productivity and financial performance is composed of employees who contribute greatly, those who do okay and those whose contributions are less or much less than contributory. Consequently, most enterprises struggle while attempting to improve the combined output of their human capital while receiving a continually increasing return on their human capital investment.

Until now, there has not been an assessment methodology that can significantly impact the selection of employees and executives by predicting and reporting on the probability of their success with a very high degree of certainty. Now there is.

With the assistance of many of our clients we have undertaken decades of exhaustive research and have found that most of the assessments in use today are decades old and based upon outdated research and constructs while also suffering from dubious or non-existent validation. Most are “ipsative” as opposed to “normative” in design.

Ipsative assessments are scored through using forced choice questions and responses. The results produced indicate the relative strengths and weaknesses of the person being assessed, with no objective comparison to any other individuals. They are fully ineffective as hiring and selection instruments.  They tell you very little or nothing as to the actual capability of the employee/candidate. When assessments produce their results in terms of colors, traffic signals, 4-digit codes, alphabetic letter labels, or the names of small forest animals they lack the credibility and accuracy required by highly successful enterprises.  Ipsative assessment reports never provide numeric scores.

Ipsative assessments provide you only with information about who the test taker thinks they are or who they want you to think they are, and no ROI has ever been calculated from any ipsative assessment.

Alternatively, normative assessments measure quantifiable attributes on individual assessment scales. These scales are compared and measured against a “normed” population, generally the working population of North America or the world. The normed population is often represented by the well-known “bell curve” while indicating comparative capabilities of a normal population. Since the normative assessment is comparing the candidate’s results to an actual population you can then make useful candidate comparisons about the attributes you’re measuring.

Normative assessments always provide numeric assessment scores that are also plotted within a normal bell curve so that you may reliably know comparative scores among candidates for employment or promotion.

Our clients around the world have found without exception that the caliber and contribution of individuals hired and promoted has improved dramatically by utilizing these assessments as a crucial part of their applicant and internal candidate selection and development processes. Most of our assessment line is equally useful for all position types from entry level to senior executive, within all industries and in multiple languages. Each product is supported by a full and recent validation study.

These assessments eliminate the guesswork related to hiring, promotion and succession planning, and pricing for each of these products varies based upon usage volume. Using these assessments provides you and your organization with an absolute assurance of improved human productivity, reduced turnover, and improved financial performance.

The Wiley Global Assessment Center™

The Wiley Global Assessment Center™ provides you and your enterprise with 24-hour, 7-day per week candidate assessment and reporting capabilities on a worldwide basis in up to 11 languages. We generally can design and load establish your logo branded assessment center for use throughout your enterprise within 2 to 3 days of approval to proceed.  And utilizes the very latest security, data archiving and server redundancy capabilities, while also providing 100% uptime.

It is fully scalable for global use and it will be your go-to location for all assessment activities while providing access to these flagship assessments among others:

The PXT Select™ and Profile XT™

The PXT Select™ and its predecessor the ProfileXT™ are non-timed approximate 25-minute and 40-minute customizable and normative full psychometric assessments that can be used for selection, training, promotion, managing, and succession planning at all employment levels up to the most senior executive positions and board levels.

They are powerful and dynamic management tool that employ 21st Century technology while going far beyond simple personality assessments that are not useful or defensible for employment decision purposes.

They are the latest, most advanced, most thorough and most valid assessments of their types available at reasonable cost.  ProfileXT™ was initially introduced in 2003…while subsequently proving itself for over 16 years. The PXT Select™ includes our latest assessment design advancements including Computer Adaptive Testing and more detailed reporting.

Both assessments validly compare an individual’s thinking style, behavioral characteristics and occupational interests against a position specific performance model customized with client input. This assessment provides a highly reliable job match percentage that is a valid indicator of how the individual will perform in a given position or in multiple positions. Predictive and test-retest reliability of these assessments are second to none and in many cases twice what is available with other assessments.

These two assessments produce multiple reports at no extra cost for use in hiring, development and organizational planning, and both provide such outstanding results that nearly none of our clients have stopped utilizing them. They improve human productivity and enterprise efficiency on a remarkable scale while reducing labor costs and G&A expenses. For a sample PXT Select™ assessment report click here, and for a sample ProfileXT™ assessment report, Click here while knowing that several other report formats and content sets are available at no additional cost.

Profiles Sales Assessment™

Selling in today’s marketplace is much more challenging than it has ever been in the past. Salespeople are expected to be competitive, while maintaining allegiance to the organizational team. They are expected to be self-reliant while having a persistent level of effort that causes them not to take “no” for an answer. They are expected to be subject matter experts regarding their products and services as well those of their competitors. And, they are expected to have a drive to sell, while maintaining the correct balance within customer and prospect relationships.

The Profiles Sales Assessment™ is a customizable tool for selecting, managing, and improving the performance of salespeople and sales managers. It measures five key qualities of successful salespeople and predicts performance in seven critical sales behaviors. Using the Profiles Sales Assessment™ to build and develop a sales organization can result in record-breaking productivity, retention of top performers, and exceptional revenue AND profitability growth.

Candidates may take the Profiles Sales Assessment™ anywhere in the world where they have access to the Internet. For a sample Profiles Sales Indicator™assessment report, Click here.

The Customer Service Profile™

The Customer Service Profile™ is a customizable assessment that provides an easy comparison of an individual’s perspective with your company’s perspective on customer service. It is used for placement, self-improvement, and coaching.

The Customer Service Profile™ measures all of the following:

  • Behavioral Characteristics
  • Trust
  • Tact
  • Empathy
  • Conformity
  • Focus
  • Flexibility
  • Vocabulary Skill
  • Numerical Skill

Candidates may take The Customer Service Perspective™24/7, anywhere in the world they have access to the Internet or a paper/pencil booklet method can also be used, if desired. For a sample The Customer Service Profile™ assessment report, Click here.

Profiles Performance Indicator™

The Profiles Performance Indicator™ measures key behavioral factors and their impact on the critically important aspects of success in business, providing information that makes every employee or executive more productive.

The report helps you understand how an individual is effectively understood, motivated, and managed and ensures greater human productivity and improved workplace relationships. The Profiles Performance Indicator™ measures the following:

Behavioral tendencies in the following critical, job-related competencies and provides suggestions for improving performance in the following areas:

  • Productivity
  • Quality of Work
  • Initiative
  • Teamwork
  • Problem Solving
  • Response to job related stress, frustration and conflict
  • How to motivate the employee.
  • Whether the employee is internally motivated or will need to be externally motivated.

Most personality assessments such as The Myers-Briggs Type Indicator™, The Kolbe Index™, The Firo-B™, The Insight Inventory™, and DiSC™ provide only personality labels and color codes as feedback. Alternatively, the Profiles Performance Indicator™ provides actionable feedback in business terms without simplistic labeling in soft terms, and is administered via the Internet.

For full details on this assessment and to view any of its sample reports click here.

Step One Survey II™

The Step One Survey II™ is a scientifically designed and heavily validated assessment tool that evaluates job applicants for integrity, tendency toward substance abuse, reliability, and work ethic. Step One Survey II™ report results are immediately available to hiring decision makers upon completion of the assessment by candidates for employment. The report contains the following information for consideration while making an employment decision:

  • Quick Check – Providing the candidate’s employment status, availability to start, most recent salary, and supervisory experience.
  • Employment Profile – Concise employment history plus supporting interview questions.
  • Integrity – A summary of admissions regarding theft of money, property, data and time.
  • Substance Abuse – Admissions regarding personal use and/or distribution of illegal and/or regulated substances.
  • Criminal Convictions – Admissions regarding criminal convictions.
  • Candidate’s Attitudes – Regarding Integrity, Substance Abuse, Reliability, and Work Ethic.
  • Graph – A visual summary of the candidate’s results.
  • Structured Interview Questions – Structured interview questions related to certain issues that may be of concern to you regarding the information provided. Asking these questions provides additional information for making appropriate hiring decisions.

Candidates may take the Step One Survey II™ anywhere in the world where they have access to the Internet. For a sample assessment report, Click here.

Profiles Checkpoint™360°

The Checkpoint™ 360° is a powerful professional development tool, designed to positively impact an individual’s position performance, and an organization’s success.

Designed for executives, managers, supervisors, and others in leadership positions it can facilitate peak performance that generates improved productivity in the workplace. The Checkpoint™ 360°quantifies a participant’s competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills. It is the most advanced and validated instrument of its type and is administered via the Internet.

Many organizations suffer from the negative aftereffects resulting from poorly designed and excessively complex 360° instruments that are actually designed by their publishers to create downstream challenges for which your organization must seek assistance from the publisher, at great expense or inefficiency cost to your organization. One widely distributed and poorly designed 360° instrument, for instance, utilizes a very dubious competency construct whereby one of their competencies…similar to many others…is “dealing with ambiguity”. Our position, alternatively, is clear; it is much more important to organizational success to eliminate ambiguity rather than merely deal with it.

The Checkpoint™360° universal management and leadership competencies, and 18 skill sets, identifies performance opportunities in simple terms and in a manner that creates individual and organizational performance improvement very rapidly. For a sample Checkpoint™360° assessment report, Click here.

Background Checks

Our background check service researches and verifies job applicants’ application/resume data, driving records, credit, academic credentials, criminal and civil history as well as terrorism risks, in order to dramatically reduce the risk of bad hiring decisions and negligent hiring liability. This service, with very rapid turnaround, eliminates headaches related to receiving accurate, factual and thorough information about job applicants from any U.S. county, state, or federal jurisdiction.

eSkill Online Skills Assessment

We provide our clients with strategic skill testing solutions with over 600 tests covering over 450 subjects…to over 5,000 clients around the world within nearly every industry sector. Nearly all of our skill tests may be customized for client use and this system can be easily integrated with the Taleo Business Edition Cloud Service that can allow you to have better and lower cost control over job postings, candidate specifications, pre-screening options and skill test results…all on one platform.